Compufixit Services Survey

Hello there!

Now that you’ve had some time to take our services out for a spin, we’d like to ask you to fill out this short survey about how we did. Your answers will help us tailor our services to fit our clients’ needs. Please answer honestly and with confidence.

Oh, but our relationship does not have to end here! Feel free to reach out at any time; if you have a need for more repairs, need other services we provide, or just to say hello. We’re here to help whenever you need us.

Finally, we would be remiss if we didn’t thank you for your business and your confidence in our work. We are honored that you chose us to be your technology partner!

 

Thank you,

Compufixit

Please provide your name or Compufixit Invoice number:

We ask for this information so we can identify you. If you're unhappy with our work, we want to make it right.

What was the approximate date of the service you are reviewing?

Please submit an approximate date of the service you will be reviewing today. This will help us locate your records accurately. To bring the date selector, click or tap on the empty field.

Overall, How satisfied are you with your repair experience?

Thinking about the repair event you are reviewing, please rate in a scale of 1 to 5 your level of satisfaction with your repair experience, where 1 is the lowest rating and 5 is the highest rating possible.

Thinking about the experience you're reviewing, how would rate the following statements?

Please rate the following statements in a star scale from 1 to 5, where 1 star means you completely disagree with the statement, 3 stars mean you're neutral, and 5 stars means you completely agree with the statement.

The technician who visited made me feel safe
The technician was friendly at all times
The technician provided sufficient information about the work being performed, in a language I could understand
The technician kept me informed of the work performed

Do you believe the work performed was worth the invoice charges?

Please let us know if you are happy with the amount you paid for the work performed.

Did the technician explain all the charges to your satisfaction?

Let us know if you were informed of the prices for all the work performed.

How likely are you to recommend Compufixit.net to your friends, family or colleagues?

The highest compliment we could ever receive would be a referral from you. Thank you for your business!

Would you like to be contacted by us about this survey?

Good or bad, your opinion is extremely important to us. We'll gladly get in touch with you if you request it.

Questions or comments

Do you want to leave your thoughts? Please do so here.

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